Returns Policy

Items must be returned within 14 days of receipt. Receipt date will be provided by the courier service.

Items must not be worn and must not be washed under any circumstances. - Please ensure that you are careful when trying on items, as items with false tan, make-up or any other stains will not be accepted.

Underwear and swimwear can only be returned if the hygiene seal has not been removed. - Items must have all tags attached.

UK customers are to use our prepaid returns label. £4 will be deducted from your original order amount.  Original shipping charges are non-refundable 

Are there any charges for return?

  • There is a £4 charge make a return
  • This includes a tracking number and insurance
  • Original shipping charges are non-refundable and a further £4 will be deducted from your refund
  • You are responsible for the charges of the return shipping

We reserve the right not to refund you if we have proof of delivery i.e GPS tracking, customers signature or photographic evidence of safe place. - We reserve the right not to refund you if you've lost your postage tracking receipt.

To return your item(s), please click here to start the simple process.